1. Purpose and Scope

We, Genzaks Asset Management LLP (“Genzaks” or “we” or “our” or “us”), are committed to protecting the privacy of visitors to our website (“you” / “your” / “yourself”). We consider privacy and protection of your Personal Information to be of high importance. Our practices and procedures in relation to the collection and use of your Personal Information has been set out below in this privacy policy (“Privacy Policy”). This Privacy Policy describes the manner in which we collect, use, share, transfer and disclose your Personal Information that you voluntarily provide when you access or use our website, including through our contact form, newsletter subscription and other communications with us.

This Privacy Policy shall be construed to be provided in compliance with the Information Technology Act, 2000 (“IT Act”), as amended from time to time, and shall be read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (“SPDI Rules”), as applicable.

This Privacy Policy is governed by the laws of India. While our website may be accessed by visitors located outside India, including non-resident Indians and other international visitors, your Personal Information will be collected, stored, and processed in accordance with applicable Indian law.

Definitions

In this Privacy Policy, unless the context otherwise requires:

1. ‘Personal Information’ means any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person.
2. The words and expressions used in this Privacy Policy but not defined herein but defined in the IT Act or SPDI Rules will have the meanings assigned to them thereunder.

The aim of this Privacy Policy is to ensure that you understand what Personal Information we collect about you, the reasons for collection and use, and entities we share it with. By voluntarily providing your Personal Information through our website, you acknowledge that it may be collected, used and disclosed in accordance with this Privacy Policy.

2. Collection of Personal Information

1. We may collect your Personal Information such as your name, email address, phone number, company name, and any message or information you submit to us, including through our website’s contact form, newsletter sign-up, or email or other communications that you send to us. Where you subscribe to receive newsletters or updates from us, you may unsubscribe at any time by using the unsubscribe mechanism included in the communication or by contacting us.
2. We do not collect any Sensitive Personal Data or Information through our website.
3. We may also automatically collect limited technical information relating to your use of the website, such as your IP address, browser type, device information and server log information, where necessary for the operation, security and maintenance of the website.

You represent that the Personal Information you provide from time to time is and shall be correct and updated and you have all the rights, permissions and consents to provide such Personal Information.

3. Use and Processing of Personal Information

1. The Personal Information collected by us may be used for a number of purposes connected with our business operations as below:
   
   1. to deal with requests, enquiries and complaints, customer services and related activities;
   2. to respond to your queries and fulfilling your requests for information regarding our products and services;
   3. to send you newsletters, updates or other communications that you have requested or subscribed to receive;
   4. to administer, maintain and improve our website and respond to technical or security issues;
   5. to comply with obligations set out under applicable laws; and
   6. for responding to judicial process and to provide information to law enforcement agencies or as permitted by law.

4. Disclosure and Transfer of Your Personal Information

1. We do not sell or otherwise disclose your Personal Information to third parties except where necessary for the purposes described in this Privacy Policy or as required or permitted under applicable law, including in the following circumstances:
   
   1. providing website hosting, technical support or other services necessary for the operation of our website or business communications;
   2. detecting and preventing identity theft, fraud or any other potentially illegal acts;
   3. in any manner permitted under applicable law, including laws outside your country of residence;
   4. to comply with any legal process whether local or foreign;
   5. to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
   6. when Genzaks, in its sole discretion, deems it necessary in order to protect its rights or the rights of others;
   7. to protect our rights or property, privacy, safety or property, and/or that of our affiliates, you or others; and
   8. to allow us to pursue available remedies or limit the damages that we may sustain.
2. We may also disclose or transfer the Personal Information to another third party as a part of reorganization or a sale of the assets or business of Genzaks. Any third party to which Genzaks transfers or sells its assets will have the right to continue to use such Personal Information.

5. Your Rights in Relation to Your Personal Information

1. You have the right to withdraw your consent at any time in writing by sending an e-mail to us at Compliance@genzaks.in, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, we may be unable to respond to your enquiry, communicate with you or otherwise provide the information or assistance requested.
2. You may write to us at Compliance@genzaks.in to access, review, modify or correct your Personal Information or withdraw your consent to provide Personal Information. However, we are not responsible for the authenticity of the Personal Information provided by you.
3. You agree and acknowledge that certain information may not be corrected or is prohibited to be modified as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect of such information, the aforementioned rights will not be available.

6. Retention of Your Personal Information

We shall retain your Personal Information only for as long as necessary to fulfil the purposes described in this Privacy Policy, respond to your enquiries, maintain appropriate business records, comply with applicable legal or regulatory obligations, resolve disputes and enforce our legal rights.

7. Cookies

[To be finalized: this section will describe the cookies and/or analytics tools (if any) used on the website, the data they collect, and how a visitor can manage or opt out of them, once confirmed by the technical team.]

8. Security Practices and Procedures

We use reasonable security measures to safeguard and protect your Personal Information.

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

9. Grievance Redressal

Any discrepancies and grievances with respect to processing of Personal Information shall be informed to the designated Grievance Officer as mentioned below:

Name: Mr. Sharad Sharma
Designation: Compliance Redressal Officer (CRO)
Address: Unit No 504 Signature Building, 5th Floor Block No 13B Zone 1 GIFT SEZ, Gandhinagar, Gujarat, India, 382355
Email ID: sharad.sharma@genzaks.in

10. Changes to this Privacy Policy

Genzaks reserves the right to revise and update this Privacy Policy at its sole discretion and without any advance notice. Any such revisions will be effective on and from the date of posting the same on Genzaks’ website and will apply to all Personal Information collected both prior to and following the effective date. We recommend that you review this Privacy Policy periodically to ensure that you are aware of the current privacy practices of Genzaks.